Frequently Asked Questions

Please check out our Frequently Asked Questions on this site and feel free to contact a Medical Professional or us with any other questions.

About VascuWave™

We offer the first of its kind, in-home sexual dysfunction device. While the device is the first for the sexual dysfunction market, similar devices are commonly used by other medical specialties. The device utilizes a proven technology called Low Intensity Pulsed Ultrasound (LIPUS) which is the application of acoustic waves to increase blood flow.The treatment can be done at home. The device works on both men and women.

What does the VascuWave™ device do?

Please check out our Frequently Asked Questions on this site and feel free to contact us with any other questions. Don’t forget to read our free E-Book about Sexual Dysfunction so that you can better understand how VascuWave™ can help you!

Can I keep taking my sexual dysfunction medications while I use the VascuWave™ device?

You can use the device with other medications but please consult with a Physician if you have any medical questions. If you are taking oral sexual dysfunction medications or supplements, prescribed by your Physician, you can continue taking them as long as prescribed and as long as you feel necessary. VascuWave™ also works in association with stem cell treatments, “P” Shot and “O” Shot protocols.

Is there proof that VascuWave™ technology works?

There are numerous white papers, and clinical research available, to substantiate the efficacy of acoustic waves in the treatment of sexual dysfunction. Studies show that acoustic wave therapy has been shown to be successful for 70% of the people who used it. The penis and the clitoris have the same tissue and therefore the device works equally well on men and women. We have seen a high success rate with our customers due to presale screening and post-sale training.

Does the VascuWave device also work to help ease chronic pain?

Yes, it does. Numerous clinical studies show that acoustic wave technology may help with some conditions such as arthritis, neck pain, shoulder pain, back pain, elbow pain, tennis and golf elbow, hand pain, etc.

VascuWave™ costs too much!

Whether the VascuWave™ device is used in conjunction with in-clinic treatments or on its own, the cost is low compared to alternative treatments.The device was developed in the USA and comes with a full 1-year warranty provided as part of the purchase price. Further, you receive a 60-day money-back guarantee. Additionally, and most importantly, medical professionals are involved and available to help you throughout your journey to sexual wellness. Just like many devices there are “knockoff” products available. However, they don’t have the warranties, guarantees, protocols or support that VascuWave™ offers.

I have seen similar devices on-line much cheaper than yours.

You will want to be careful to only purchase the device from VascuWave.com or from an Authorized Reseller. Your warranty and refund period will also not apply if not purchased from us directly or from an Authorized Reseller. Just like many devices and products there are “knockoff” products available. However, they don’t have the warranties, guarantees, protocols or support that VascuWave™ has. It is time to use the latest in medical technology and our proprietary protocols developed by our Medical Doctors to treat sexual dysfunction.

Is there a warranty?

W​e include a full one-year warranty at no additional cost so that if your VascuWave™ device breaks for any reason whatsoever you simply return it to us and we ship you a replacement device immediately.

Is there a trial period?

We offer a 60-day money-back guarantee so that you have plenty of time to make sure that VascuWave™ works for you.You have no risk if not satisfied with the device.

Do you provide support after I purchase VascuWave™?

Yes. Just contact us with any of your questions. If you were issued the device as part of a treatment program from a Medical Professional you should also receive support from him or her. You should always consult a Medical Professional if you have any questions of a medical nature.

Concerns about whether it will actually work.

Just as a Medical Professional cannot guarantee you perfect health, we can’t guarantee the device will work for everyone. We know it works for the vast majority of people who use the device and we want you to be one of them. Remember, we offer a 60-day money-back-guarantee so you can return it if it doesn’t work for you. There is also a 1-year warranty provided as part of the purchase price.

How often should I do the procedure?

The device should be moved slowly along the treatment area. Based on individual preferences and medical advice, customers have the option of using the device between two to five times a week for up to ten weeks or more before seeing results. Maintenance cycles, consisting of two thirty-minute applications per week, should be undertaken every quarter.You should always follow the advice of qualified medical personnel.

How is the VascuWave™ device used?

Detailed instructions on the use of the device are included with the device manual. VascuWave™ is used by applying the wave generating wand head to the penis for men (clitoris for women) and surrounding areas. The device should be moved slowly along the treatment area. Patients can use the device between two and five times per week. Each session is a 30-minute application, for up to ten, constitutes the initial protocol cycle.Maintenance cycles, consisting of two thirty-minute applications per week, should be undertaken quarter.You should always follow the advice of a qualified medical professional.

How long will the effects last?

After the initial treatment cycle most men retain the beneficial effects for up to 12 months. Maintenance use or the reapplication of the initial cycle will extend the beneficial effects indefinitely so we recommend using it at least quarterly after the initial treatment phase.

For general questions comparing VascuWave™ to GainsWave™ or SwissWave™.

The VascuWave™ Home Device, and competitors like GainsWave and Swisswave, use acoustic wave technology to apply treatments. VascuWave™ utilities LIPUS for its protocols while the others use ESWT. The biologic effects of therapeutic ultrasound LIPUS (VascuWave™) and shock wave therapy (ESWT – GainsWave™), namely microtrauma and neovascularization, are indistinguishable with the propriety protocols VascuWave™ uses for the clitoris. We know of no clinical information that indicates that our competitor ESWT works on the clitoris.

Is there proof that VascuWave™ technology works?

There are numerous papers, and clinical research available, to substantiate the efficacy of acoustic waves in the treatment of ED (Sexual Dysfunction). Acoustic waves in the treatment of Sexual Dysfunction, Low-Intensity Pulsed Ultrasound (LIPUS) has been shown to be successful for 70% of those who used it. However, our customer satisfaction levels far exceed that percentage. You should not anticipate seeing the benefits of the device until completion of the initial application cycle.

Is the use of the device painful and what about side effects?

The use of the device is painless, non-invasive and has no known side effects. You should always consult a Medical Professional should you have questions of a medical nature.

Is VascuWave™ covered by insurance?

We do not accept insurance for the device at this time as sexual dysfunction is a condition not usually covered.​

What disqualifies me from being qualified to use VascuWave?

You should consult with a Medical Professional if you have any major medical damage to the penis or clitoris or surrounding areas. VascuWave™ will not work with men who have penile implants. Our 60-day money-back guarantee and 1-year warranty gives you time to try VascuWave™ to see if it works for you.

What medical conditions have people had that allowed VascuWave to still work for them?

The VascuWave™ device protocols were originally developed by Medical Doctors to treat their recovering prostate cancer patients. Most of these people were age 65+. Additionally, we have reports of VascuWave™ working with people who are overweight, have chronic pain, have diabetes, heart conditions, etc. Remember that we offer a 60-day money-back guarantee and 1 year warranty so you have nothing to lose by trying it regardless of what your medical condition is as long as you do not have a penile implant, pacemaker or permanent damage to the penis or clitoris. Always consult with a medical professional if you have any questions or concerns.

What is the Payment Method called Zelle?

Zelle is an easy way to send money directly between almost any U.S. bank accounts typically within minutes including those associated with VascuWave and related products. With just an email address or mobile phone number, you can quickly, safely and easily send money to pay for your VascuWave unit(s) and associated products. You can also use it to pay other companies and  individuals you want to send money to.

Tell me how to use “ZellePay” and to pay for VascuWave using it.
Forget paying by credit card or using a complicated payment system to pay for VascuWave or related products. Save fees by using Zelle.  With Zelle, you can send and receive money with peace of mind.  Safely and easily send money to people you know through your trust banking app – or the app if your bank doesn’t currently offer. 

Check out the link below to get started and to see if your bank already it has – if not download the Zelle app and pay with ease.  The money will transfer in seconds and so will your refund in you ever want to take advantage of the VascuWave 180-day refund
policy. You will receive a written receipt via email. https://www.zellepay.com/get-started

Is my information secure with Zelle?
The Zelle app uses authentication and monitoring features to make your payments more secure. So, whether you’re using the Zelle app or using Zelle through your bank or credit union’s mobile app or online banking, you’ll have peace of mind.

Are there any fees to send money using Zelle?
Zelle doesn’t charge a fee to send or receive money.

What if my bank or credit union doesn’t offer Zelle?
Don’t worry! The VascuWave network of  participating financial institutions is always growing, and you can still use Zelle by downloading the Zelle app for Android and iOS.

What if I need help processing Zelle or another Payment Method Accepted by VascuWave?
We are always here to help you. Simply call us at 888.551.8719.or chat with us at www.VascuWave.com.

USING ZELLE – AUTHORIZED VASCUWAVE PAYMENT METHOD

STEP 1
Access Zelle
Find Zelle in the mobile banking app of our banking partners. If you already have your banking app on your phone, there's no download necessary. If your bank or credit union doesn't offer Zelle yet, just download the Zelle app to get started so you can pay for your VascuWave device.

STEP 2
Pick a person or company to pay.
Once you enroll, all you need to send money with Zelle is the preferred email address or mobile number of the trusted recipient. In this case you will sending to a bank account approved by VascuWave.

STEP 3
Choose the amount to send.
Enter the amount you want to send. VascuWave is already enrolled with Zelle, the money will go directly into the associated VascuWave bank account, typically in minutes