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45 Day Money Back Guarantee & 2 year Warranty
If You Are Not 100% Satisfied We Will Refund Your Money Back
All returns must have their original packing.
If you are unsatisfied for any reason within 45 day of purchase we will refund your full purchase price. You must return the device in the original case.
We want to make it as easy as possible to purchase your VascuWave device from us. An important part of the purchase process is the return policy. Customers want to know that if they have problem with an order, or don’t like what they received, they can return their purchased items for credit. We do our best to make sure you can return your VascuWave device with ease if there is an error on our part such as sending you a defective device. We also recognize that some buyers will purchase the device thinking they want it but then regret buying it as soon as it’s received. We will fix any problem that was the fault of D&K without any cost to the customer and as fast as we can. We pride ourselves on not having problems with our orders, but when it does happen we fix our mistakes..
To qualify for a return, please note the following: Call our office and speak to a Patient Care Specialist who will take the information and provide instructions on the return. If the product was shipped to your home and you paid a shipping fee, we will send a call tag to UPS / FedEx for pickup at your address.
Receiving A Refund
Depending on your method of payment, you will receive the refund in the using the same method of payment. For example, your credit card account will be credited back the amount of the returned purchase. The refund may take up to 10 business days.